MyEmpire Terms and Conditions

Welcome to MyEmpire. These Terms and Conditions govern your use of our platform, services, and all related features available at myempire.com. By registering an account, making a deposit, or accessing any part of our website, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before using our services. If you do not agree with any part of these terms, you must not use our platform.

1. About Us and Our Licensing

At MyEmpire, we operate under the ownership of Stellar Ltd., which acquired the platform following its migration from Rabidi N.V., Curaçao. Our casino online my empire platform is licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202411077-FI2. We are committed to maintaining full compliance with our regulatory obligations to ensure a safe and fair gaming environment for all our users.

We established MyEmpire in 2023 with the mission of delivering a premium online gaming experience. Our platform is powered by the iGATE platform and features content from industry-leading providers including Evolution, Pragmatic Live, Microgaming, Red Tiger, Big Time Gaming, Wazdan, Betsoft, BGaming, and many others.

2. Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To register and use our MyEmpire casino, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
  • You must be a resident of a country where online gambling is legally permitted
  • You must not be a resident of any restricted country as defined in Section 3 of these terms
  • You must not have a pre-existing account with us — only one account per person, household, IP address, or device is permitted
  • You must have full legal capacity to enter into a binding agreement with us

2.2 Account Registration Process

When you register at our MyEmpire casino online, you agree to provide accurate, complete, and up-to-date information. We reserve the right to request identity verification at any time, including during the myempire casino login process, before processing withdrawals, or as part of our ongoing compliance checks. Providing false information constitutes a material breach of these terms and may result in immediate account suspension.

3. Restricted Countries and Jurisdictions

Our services at MyEmpire are not available to residents of the following countries and territories:

  • Afghanistan, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark
  • Estonia, Iran, Iraq, Israel, Lithuania, Malta, Republic of Moldova
  • Romania, Russia, North Korea, Netherlands Antilles, Sweden
  • Ukraine (including Crimea), United Kingdom, United States of America
  • Côte d'Ivoire

Additionally, promotional offers and bonuses at online MyEmpire casino are further restricted for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia, and Malaysia. We reserve the right to update this list at any time in accordance with changes to applicable law or our licensing requirements.

4. Bonuses, Promotions, and Welcome Offer

4.1 Welcome Bonus Terms

At MyEmpire, we offer a Welcome Bonus of 100% on your first deposit up to C$750, plus 200 free spins and 1 Bonus Crab credit. To qualify, a minimum deposit of C$30 is required. This bonus is exclusively reserved for newly registered customers who have not yet made a qualifying first deposit. Once the qualifying deposit is made, the bonus and free spins are credited immediately and must be activated individually from the My Bonuses section in your Profile.

The following wagering and usage conditions apply to our MyEmpire bonus:

  • Wagering requirement: 35x the sum of deposit and bonus amount
  • Free spin winnings wagering requirement: 40x
  • All wagering must be completed within 10 days of activation
  • Maximum bet while a bonus is active: C$150
  • Maximum release from the bonus: 10x the initial bonus value
  • Maximum release from free spins: C$75 (up to 50 spins) or C$150 (more than 50 spins)
  • Free spins are delivered in sets of 20 per day over 10 days, each valid for 24 hours
  • Deposits via Neteller or Skrill do not qualify for this offer
  • The bonus cannot be combined with other promotions

Any withdrawal request made before claiming the bonus, or while the bonus remains active, will void your eligibility. Cancelling an active bonus voids the entire casino bonus balance. Our myempire bonus offer is ongoing and may be modified or terminated without prior notice.

4.2 Other Promotions

We at MyEmpire regularly offer additional promotions including reload bonuses, cashback offers, crypto bonuses, and tournament prize pools. These include our Daily Cashback (15% up to C$600), Live Cashback (25% up to C$300), Weekend Reload Bonus, and large tournament events such as Spinoleague with a prize pool of C$18,000,000. Each myempire casino promotion is subject to its own specific terms and conditions, which are made available at the time of the offer.

5. Deposits and Withdrawals

5.1 Deposit Methods and Limits

Our MyEmpire platform supports a wide range of deposit methods. Minimum deposits vary by payment method — C$10 via Interac, C$15 via PSCD and MiFinity, C$20 via most other methods, and C$45 for Bitcoin. A minimum deposit of C$30 is required to qualify for the welcome bonus. Available methods include Interac, Visa, Mastercard, MuchBetter, Jeton, various cryptocurrencies (Bitcoin, Ethereum, Litecoin, USDT, USDC, DOGE, Solana, Cardano, BNB, TRX), and more. Methods available may vary depending on your location.

5.2 Withdrawal Methods and Limits

We process withdrawals at MyEmpire through our financial department, which operates Monday to Friday, 6:00 AM to 5:00 PM GMT. Withdrawals are worked through within 3 business days of the request, and 3 business days after the previous withdrawal was paid out. Bank transfers may require an additional 3–5 business days to arrive.

Withdrawal limits are determined by your VIP level, based on your activity over the previous 90 days:

  • Level 1: C$750/day — C$10,500/month
  • Level 2: C$750/day — C$15,000/month
  • Level 3: C$1,200/day — C$18,000/month
  • Level 4: C$1,500/day — C$23,000/month
  • Level 5: C$2,300/day — C$30,000/month

A maximum of 3 pending withdrawals may be held at any one time. We reserve the right to request identity verification, source-of-funds documentation, and compliance checks before processing any withdrawal.

6. VIP Programme and Loyalty

We at MyEmpire reward loyal players through our 5-tier VIP programme. Your VIP level is determined by your wagering activity over the 90 calendar days preceding your request. Players who have not placed bets for one month will revert to Level 1. Higher levels unlock personalised offers, increased withdrawal limits, cashback rewards, and a dedicated personal VIP manager at Levels 4 and 5.

Our MyEmpire casino also features a unique empire-building layer where wagering earns diamonds that can be spent on in-game buildings, which in turn pay out cash and bonus prizes through our Build Your Empire promotion.

7. Responsible Gaming

We are committed to promoting responsible gaming across our MyEmpire online casino. We provide a range of tools to help you manage your gambling, including deposit limits, session time limits, self-exclusion, and reality checks. If you believe you may have a problem with gambling, we urge you to contact our support team at support@myempire.com or reach out to independent organisations that provide free, confidential advice.

8. Customer Support

Our support team is available 24/7 via live chat on our platform. You may also contact us by email at support@myempire.com or for complaints at complaints@myempire.com. We provide support in English, German, Spanish, Finnish, French, Arabic, Hungarian, Norwegian, Polish, Portuguese, Italian, Czech, Greek, Dutch, Thai, Slovak, Slovenian, and Croatian.

9. Intellectual Property

All content, trademarks, logos, software, and intellectual property displayed on our MyEmpire platform are owned by or licensed to us. You are not permitted to reproduce, copy, distribute, or use any of our content without our prior written consent. Unauthorised use of our materials constitutes an infringement of our intellectual property rights.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes through our website or via email where appropriate. Your continued use of our MyEmpire casino following any such amendments constitutes your acceptance of the revised terms. These terms are governed by the laws applicable to our licensing jurisdiction. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

If you have any questions regarding these Terms and Conditions, please do not hesitate to contact our support team. We are here to assist you at every stage of your experience on our platform.