MyEmpire Casino Data Protection

At MyEmpire, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how we collect, use, store, and share data about you when you access and use our services at myempire.com. We encourage you to read this document carefully so that you understand your rights and our obligations as your data controller. Our MyEmpire platform has been designed with transparency in mind, and we believe every player deserves to know exactly how their information is handled.

Who We Are

We operate under the name MyEmpire Casino, owned and managed by Stellar Ltd. Previously, our services were operated by Rabidi N.V., registered in Curaçao, until a structural migration took place during the 2024–2025 transition period. Our platform is powered by iGATE technology. We hold a valid licence issued by the Anjouan Gaming Authority (ALSI-202411077-FI2), and we are fully committed to adhering to all applicable regulations governing data protection and responsible gambling. If you have any questions about this policy or how we handle your data, you may contact us directly at support@myempire.com.

What Information We Collect

When you register and interact with our MyEmpire Casino services, we may collect several categories of personal data. We gather this information to fulfil our legal obligations, process your transactions, verify your identity, and deliver a personalised gaming experience.

Personal Identification Data

Full name, date of birth, and nationality
Email address and phone number
Home address and country of residence
Government-issued identification documents (passport, national ID, driver's licence)
Source of funds documentation when required for compliance checks

Financial and Transaction Data

Payment method details (Interac, Visa, Mastercard, MuchBetter, Jeton, Mifinity, cryptocurrency wallet addresses, and others)
Deposit and withdrawal history and amounts
Bonus and promotional usage records
VIP level activity and wagering data over rolling 90-day periods

Technical and Behavioural Data

IP address, browser type, and operating system
Device identifiers for desktop, mobile, and tablet access
Session duration, pages visited, and game interactions
Login timestamps and location data

How We Use Your Data

Here at MyEmpire, we use your personal information only for legitimate and clearly defined purposes. We do not sell your data to third parties for marketing purposes. Below are the primary reasons we process your information:

To create and manage your player account, including identity verification and the MyEmpire casino login process
To process deposits and withdrawals across all supported payment methods and currencies (primarily CAD)
To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulatory requirements
To deliver bonuses, promotions, and personalised offers — including our welcome bonus, reload offers, and VIP programme rewards
To operate our loyalty programme across 5 VIP levels and the Empire-building game layer
To provide customer support via live chat (available 24/7) and email at support@myempire.com and complaints@myempire.com
To detect and prevent fraud, abuse, and unauthorised access to your account
To enforce restrictions in jurisdictions where our services are not available

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: We require your data to provide our services, manage your account, and process financial transactions
Legal obligations: We are required by law to collect and retain certain information for regulatory, tax, and compliance purposes
Legitimate interests: We may process data to protect our platform, prevent fraud, and improve user experience at our MyEmpire online casino
Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw it at any time

Cookies and Tracking Technologies

Our MyEmpire platform uses cookies and similar tracking technologies to ensure the proper functioning of our website and to improve your overall experience. Cookies allow us to remember your preferences, maintain your session when you complete the myempire casino login, and analyse how our services are used.

We use the following types of cookies:

Essential cookies: Required for core functionality, including account sessions and security
Analytical cookies: Help us understand how players interact with our site so we can optimise performance
Marketing cookies: Used to deliver relevant promotions and track the effectiveness of our campaigns
Preference cookies: Store your language, currency, and display settings

You may manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our services.

Sharing Your Information

We at MyEmpire do not share your personal data with unauthorised parties. However, we may disclose your information to the following categories of recipients where necessary:

Payment processors and financial institutions handling your transactions
Identity verification and KYC service providers
Regulatory authorities and law enforcement agencies, when required by applicable law
Technology partners, including our platform provider iGATE, under strict data processing agreements
Game providers such as Evolution, Pragmatic Live, Microgaming, Red Tiger, Big Time Gaming, Wazdan, and others — only to the extent necessary for game delivery

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period required by applicable law following account closure. Financial and transactional records are typically retained for up to seven years in accordance with anti-money laundering regulations. We will securely delete or anonymise your data once it is no longer needed.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our MyEmpire Casino:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may ask us to correct inaccurate or incomplete data
Right to erasure: You may request deletion of your data, subject to our legal retention obligations
Right to restriction: You may ask us to limit how we process your information in certain circumstances
Right to data portability: Where applicable, you may request your data in a structured, machine-readable format
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes

To exercise any of these rights, please contact us at support@myempire.com. We will respond to all verified requests within 30 days.

Security Measures

We take the security of your data extremely seriously. Our MyEmpire platform implements industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. These include SSL encryption for all data transmissions, secure storage infrastructure, restricted internal access controls, and regular security audits. While we employ every reasonable precaution, no online transmission is 100% guaranteed to be secure, and you use our services at your own risk in this regard.

Restricted Jurisdictions

We do not knowingly collect or process data from individuals located in jurisdictions where our services are restricted. These include, among others, the United States, the United Kingdom, Russia, Ukraine (including Crimea), Sweden, the Netherlands, China, Iran, and several others listed in our terms. If we become aware that a user from a restricted country has submitted personal data, we will take appropriate steps to remove it.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or data practices. We will notify you of significant changes by posting the updated policy on our website or by contacting you directly. We encourage you to review this page periodically. Continued use of our MyEmpire Casino services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, we invite you to reach out to our team directly. You can contact us via live chat available 24/7 on our website, or by email at support@myempire.com. For formal complaints, please write to complaints@myempire.com. We are committed to addressing all privacy-related enquiries promptly and professionally.

Content updated: July 21, 2026